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General Purpose:
Under direct supervision, installs, configures, maintains, tests and repairs systems and networks. Utilizes basic technical knowledge to provide first-level technical support to Taos Pueblo departments and staff, as well as, support IT initiatives.
This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position.
Essential Functions:
<ul>
<li>Responds in-person or remotely to technical inquiries submitted via Help Desk ticketing system</li>
<li>Performs basic and routine problem solving and assistance on various software applications and hardware systems for department users.</li>
<li>Provides individual instruction and/or training to users on new or updated technologies, software, equipment, and applications; guides users through step-by-step problem solving on technical issues.&nbsp;</li>
<li>Conducts routine technical assistance and maintenance duties, such as ensuring daily back-ups function properly and restoring data from back-ups, as needed.</li>
<li>Sets up new computers, installs and configures software applications and upgrades, creates new user accounts and e-mails, and resets user passwords; deploys, wipes and re-images computers.</li>
<li>Monitors and troubleshoots proactive tasks and alerts issued by vendors. Escalates issues that cannot be resolved at the entry-level support tier to appropriate technicians, specialists, or vendors, in accordance with established department policies and protocols.</li>
<li>Reads, analyzes and interprets technical instruction manuals and guides. Documents information for incident tracking and maintains inventory levels for hardware, equipment and related peripherals.</li>
<li>Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions, network updates or departmental procedural improvements.</li>
<li>Participates in the implementation of technology projects, to include researching and recommending new technologies, conducting integration testing, etc.</li>
<li>Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems. Performs other duties as assigned.</li>
</ul>
Supervision Exercised: N/A
Minimum Qualifications:&nbsp;
High school diploma or GED and six (6) months job-related experience. Certification in CompTIAA+ required within six (6) months of hire. Must be able to pass drug test and background check, with NO prior convictions of any felonies.
Taos Pueblo reserves the right to exercise preference in hiring for qualified Tribal members/Indians in connection with all positions.
Knowledge, Skill and Ability:
<ul>
<li>Familiarity with Taos Pueblo and its cultural beliefs, customs, and traditions.</li>
<li>Knowledge of a wide range of computer systems, software, applications, hardware networking and communications.</li>
<li>Familiarity with current technological developments/trends.</li>
<li>Ability to perform preventive maintenance on systems, software, applications, hardware, networking and communication technologies.</li>
<li>Ability to communicate effectively both verbally and in writing with a wide range of audiences.</li>
<li>Ability to clearly articulate and explain technical information to non-technical individuals.</li>
<li>Ability to determine computer problems and to coordinate hardware, software and/or network solutions.</li>
<li>Capacity to analyze and resolve basic computer problems.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to handle multiple tasks and meet deadlines.</li>
<li>Skilled in delivering quality customer service.</li>
</ul>
Physical Demands:
While performing the duties of this job, the employee regularly is required to use hands to finger, handle or feel; to reach with hands or arms; and to talk and hear. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch or crawl. The employee may occasionally be required to lift and/or carry up to 25 pounds. Specific vision abilities required by this job, including close vision.
Work Environment:
Work is regularly performed in an office setting with a low noise level. Salary: $22.95-$29.94 per hour.
<a href="HTTPS://taospueblo.org/help-desk-technician/" target="_blank">Please apply online at: HTTPS://taospueblo.org/help-desk-technician/</a>

Taos Pueblo Human Resources

Help Desk Technician

General Purpose:
Under general supervision, administers the network infrastructure and related systems for Taos Pueblo. Identifies network issues and cybersecurity threats and devises methods to prevent intrusions. Handles escalated issues as a higher tier support to help desk personnel.
This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position.
Essential Functions:
<ul>
<li>Installs, configures, tests and maintains servers, active directory, private networks, and related networking equipment; supports and maintains physical and virtual production servers.</li>
<li>Maintains essential information technology infrastructure, including operating systems, security tools, local area networks (LAN), wide area networks (WAN), applications, servers, email systems, laptops, desktops, software and hardware.</li>
<li>Performs server administration tasks, such as user/group security permissions, group policies, print services, etc.</li>
<li>Implements and maintains network security standards; installs, configures and maintains security systems, firmware and security updates on servers and related networking equipment for maximum internal network protection; conducts regular and routine security tests.</li>
<li>Performs automated network health checks, monitoring for quality of performance and stability; troubleshoots performance, connectivity and other related network issues; monitors resources to ensure system architecture components work together seamlessly.</li>
<li>Evaluates existing management tools and responds to hardware issues; builds, tests and maintains new servers, as needed.</li>
<li>Collects information and gathers requirements for existing and proposed network, security and computing devices, server systems, multiuser applications and/or databases including capacity planning, security, data safety and integrity, disaster recovery and upgrade planning.</li>
<li>Conducts critical data backups and secures data according to established procedures.&nbsp;</li>
<li>Creates scripts and batch files to automate processes, create data extracts and reports or facilitate user requests.</li>
<li>Evaluates and tests new or modified software programs and software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices; coordinates with other technical staff to design and deploy new systems and network solutions.</li>
<li>Provides feedback, instruction, training and work evaluation to lower-level team members; develops and documents internal procedures.</li>
<li>Serves as an escalation point for higher-tiered help desk support issues and assists with upgrading, installing, and configuring hardware and application software.</li>
<li>Reviews, evaluates and recommends solutions relating to network standards, operational procedures, hardware and software acquisitions, or departmental procedural improvements.&nbsp;</li>
<li>Records and maintains hardware and software inventories, site and/or server licensing and user access and security.</li>
<li>Interacts with third-party service providers for implementation, maintenance and optimization of current and future technical services; ensures timely renewal of maintenance contracts with vendors.</li>
<li>Leads lower-level team members in the implementation of technology projects, to include researching and recommending new technologies, coordinating and conducting integration testing, etc.&nbsp;</li>
<li>Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.&nbsp;</li>
<li>Performs other duties as assigned.</li>
</ul>
Supervision Exercised:
Exercises work leadership for one or more employees. Provides input on hiring, orientation, training, assignment and delegation of tasks, review of work, coaching, planning and evaluating performance.
Minimum Qualifications:
Bachelor's degree and one (1) year of job-related experience. Certification in CompTIA A+ and CompTIA Network + required. Microsoft certification required within six (6) months of hire. Must be able to pass drug test and background check, with NO prior convictions of any felonies.
Taos Pueblo reserves the right to exercise preference in hiring for qualified Tribal members/Indians in connection with all positions.
Knowledge, Skill and Ability:
<ul>
<li>Familiarity with Taos Pueblo and its cultural beliefs, customs, and traditions.</li>
<li>Knowledge of a wide range of computer systems, software, applications, hardware networking and communications.&nbsp;</li>
<li>Knowledge of security systems, such as&nbsp;intrusion detection systems (IDS), intrusion protection systems (IPS), firewalls, routing and switching, anti-virus, anti-spam and anti-malware.</li>
<li>Knowledge of system integration and automation techniques and tools.&nbsp;</li>
<li>Skilled in the design, development, implementation and testing of complex integrated network, hardware, software and system security solutions to organizational requirements.&nbsp;</li>
<li>Ability to administer a broad range of network, hardware, software, system security tools and methods.&nbsp;</li>
<li>Ability to communicate and develop technical documentation for capacity planning, training, service security architecture, software/hardware use or as required by project deliverables.&nbsp;</li>
<li>Familiarity with current technological developments/trends.</li>
<li>Ability to perform preventive maintenance on systems, software, applications, hardware, networking and communication technologies.&nbsp;</li>
<li>Ability to communicate effectively both verbally and in writing with a wide range of audiences.</li>
<li>Ability to clearly articulate and explain technical information to non-technical individuals.</li>
<li>Ability to maintain confidentiality.</li>
<li>Ability to handle multiple tasks and meet deadlines.</li>
<li>Skilled in delivering quality customer service.</li>
</ul>
Physical Demands:
While performing the duties of this job, the employee regularly is required to use hands to finger, handle or feel; to reach with hands or arms; and to talk and hear. The employee is occasionally required to stand, walk, climb, balance, stoop, kneel, crouch or crawl. The employee may occasionally be required to lift and/or carry up to 25 pounds. Specific vision abilities required by this job, including close vision.
Work Environment:
Work is regularly performed in an office setting with a low noise level.
Salary: $60,996-$79,586

Network/Systems Administrator

FILE DO NOT PRINT! = TAOS NEWS

Employ_2x5_52wk start 12.12.24

VA#24-25-23 (TEMP)Job Title: Customer Service TechnicianFinance / Utility Billing DepartmentFLSA Classication: Non-ExemptHourly: $17.52Closing Date: Open Until FilledVA#24-25-20 Job Title: Park Maintenance Specialist I Parks &amp; Recreation Department FLSA Classication: Non-ExemptHourly Rate: $17.05 Closing Date: Open Until FilledVA#24-25-13 Job Title: Public Works DirectorPublic Works Department FLSA Classication: ExemptSalary: $90,167.00-$112,709.00Closing Date: Open Until FilledVA#23-24-31Job Title: Community Liaison SpecialistRecreation/Parks DepartmentFLSA Classication: Non-ExemptHourly: $17.05Closing Date: Open Until FilledVA#23-24-38 Job Title: Lifeguard I (F/T)Parks &amp; Recreation Department Aquatics Division FLSA Classication: Non-ExemptHourly: $17.05Closing Date: Open Until Filled We oer GREAT benets:100% major medical premium paid for employee with a choice of State of New Mexico Blue Cross Blue Shield, HMO &amp; PPO, Presbyterian, State of New Mexico Public Employee Retirement Association (PERA) Retirement, personal leave and holiday pay, employee development and training programs and much more!FOR MORE INFO VISIT:<a href="http://www.taosnm.gov/jobs" target="_blank">http://www.taosnm.gov/jobs</a> or call the HR Team @ 575-751-2009 JOIN OUR TEAM!

Employ_3x5_PO 25-65052

EMPLOY_Picuris Health Center

medical, dental, vision, life insurance, short-term disability, and a very generous 401K plan. Starting pay DOE. ¢ Equal opportunity employer and a Drug Free Workplace ¢ Must have High School Diploma or GED ¢ Must pass background check e Felony convictions are not allowed HAIL CREEK fo)

100 Full Time Jobs in Taos, NM 87571, USA