Job Description
Job Description
Description:WORK, PLAY & ENJOY LIFE WITH HERITAGE
We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full time Hourly Position ranging from $14.00 - $16.00 DOE plus benefits.Located in Taos, NM. Working out of our El Monte Sagrado.
Essential Duties and Functions/Responsibilities/Tasks:
- Work under direction of Director of Operations.
- Communicate daily with hotel/restaurant/kitchen leadership regarding job assignments and required timeframe.
- Maintain high level of positive and professional approach with employees, coworkers, and guests.
- Maintain a proper flow of service and FOH staffing levels during shift.
- Create and post schedules for all Front of House team members, and support the Director of Operations in recruitment, training, assigning work, appraising performance, and addressing complaints and resolving problems.
- Check identification to ensure minimum age requirements are met for consumption of alcoholic beverages.
- Oversee activities of bar staff and expedite customer orders as needed, per company standards and policies.
- Passionately deliver refined, seamless service.
- Greet and welcome guests at the bar or in the bar area.
- Maintain cleanliness of all bar and lounge areas, including ice bins, shelving, stainless steel, mixers, cups, blenders, and soda guns.
- Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
- Work with the back of house team in your venue to ensure that all guest requests are met.
- Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
- Resourcefully solve any issues that arise and seize control of any problematic situation.
- Uphold company drink & food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.
- Order supplies to stock inventory appropriately.
- Other duties as assigned consistent with the functions of this position as needed at the properties.
Benefits:
- Part-time employees receive: Dental, Vision and 401k!
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
HC1
Requirements:
- Excellent verbal communication and ability to multitask.
- High school diploma or equivalent experience/training. Four-year college degree, Hospitality preferred; or equivalent combination of education and experience.
- 2-3 years of bar supervision or equivalent combination of education and experience; luxury branded hospitality experience preferred.
- New Mexico Food Handler Certification, ServSafe Manager Certification, and Alcohol Server Certification.
- Ability to work on your feet for eight hours or more.
- Knowledge of Restaurant Point of Sale systems.
- Must be able to lift/push/reach for/carry 30+ pounds frequently.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Compensation details: 14-16 Hourly Wage
PI1e3414a48684-25405-38214082